Eyes on every door,every site.

Yes, with both providers. Vivint's app shows your cameras and alerts, and ADT Business lets you view live and recorded video and manage the system from the ADT Control app, with compatible devices. User permissions and the number of people who can view at once vary by package.

Yes. We help you evaluate options for each site and coordinate installation scheduling across your locations with the provider you choose. ADT Business offers multi-site management: the status of each location, recent activity and security settings across your network in one app. Vivint does not publish a multi-site dashboard. We confirm what each proposal includes before you sign.

Vivint and ADT Business both offer 24/7 professional monitoring, and Vivint requires monitoring with its business systems. Monitoring is delivered by the provider you choose, not by Simexa. ADT offers video verification for small businesses on packages where it is available, and commercial fire alarm monitoring is a separate, regulated service that must be confirmed for each proposal; smoke detection alone is not the same thing. Available with select providers and qualifying equipment or monitoring plans.

On site recording keeps footage local and does not depend on your internet upload, which suits single sites and slower connections. Cloud video simplifies remote access and multi-site management but needs steady bandwidth and a subscription. Many businesses use a hybrid of both.

There is no single answer: it depends on your business, your risks and any requirements that apply to you. A written retention policy that keeps footage only as long as you need it, and deletes it on schedule, is a sound practice. Your insurer or counsel can advise on what applies to you.

Access control replaces keys with badges, codes or phone credentials, so you decide who can open each door and when, and every entry is recorded. It helps most when many people share a building, when staff change often, or when some rooms hold stock, cash, records or equipment. ADT Business offers access control with mobile credentials, keypads and card readers that integrates with its intrusion and video systems; Vivint offers smart locks with unique user codes.

For qualifying commercial security projects, we can help coordinate a site assessment with an appropriate provider or, in certain markets, a local Simexa account executive. Simexa does not have on-site coverage everywhere in the United States, so tell us your locations and we will arrange what is available.

Any device on your network can be if it is left with default credentials or outdated firmware. Change default passwords before use, require multifactor authentication on management accounts, keep updates on and limit remote access. Ask each provider how its system handles these.

Simexa does not add its own fee or markup to the provider's available pricing; providers compensate us when you order through us. Equipment, installation, monitoring fees and taxes in the provider's agreement still apply. Our team can also assist with W-9s, certificates of insurance and applicable contractual documentation for vendor onboarding.

Monitoring, billing, equipment and technical support are with the provider you choose. We help with the order and coordinate setup with the provider, who handles service, billing and support. When you add a location or your agreement comes up, contact us to explore options again.